Delivery & Returns
Delivery
How much is domestic shipping?
We offer free standard shipping on domestic orders (within Canada) above $120.
For express shipping (1-2 business days), the flat rate is $20.
How much is international shipping?
We currently don't offer flat rate shipping for international orders as the rate varies according to the destination country. Duties & import taxes are not included at checkout.
Please contact us for more details and information on international orders.
When will I get my order?
All orders take 2-3 business days to be packaged and processed after being placed.
Domestic orders
For orders within Canada, standard shipping normally takes 3-5 business days. Expedited shipping normally takes 1-2 business days. As soon as your order ships, you can track it through your shipping confirmation email.
International orders
Shipping times for international orders vary between 3-8 business days, depending on your delivery destination. As soon as your order ships, you can track it through your shipping confirmation email.
Return & Exchanges
What is your return & exchange policy?
If you change your mind, we provide a 7-day exchange window. We’ll make it as easy as possible. To be eligible for a return or exchange, the piece must be unworn and sent back in its original packaging. Items returned by mail must be in all original packaging (tags, box, and pouch included). Please note that a return shipping fee of $20 is charged for domestic returns. These return shipping fees are deducted from the refund amount. The return window starts from the day the shipment is delivered/picked up.
For international orders, please contact us for more details on return & exchanges.
Contact Us
Still have questions? We're happy to help!
Feel free to reach out if you have any other questions or concerns.